Tesco

Pokud nehledáte jenom práci, ale chcete mít kolem sebe i skvělé lidi, očekáváte spravedlivé jednání, stabilitu a zajímavou kariéru, jste pro nás ten správný člověk na správném místě!

CZ/SK SPEAKING CUSTOMER SERVICE ASSOCIATE (based in HU)

HOW IS WORKING IN THE PEOPLE TEAM SPECIAL?

Curious and skillful people are a real treasure. And we want the best for them. Therefore, our goal is to create an environment where all of us can reach our full potential. How do we do this? By understanding what matters to our colleagues. In that way we are able to build long lasting relationships.

In 2019 Tesco set up a brand-new Business Services Center in Budapest for Central Europe, cooperating with the Hungarian, Czech and Slovakian teams on a daily basis to offer the best service to our customers.

KEY RESPONSIBILITIES:

  • Ensuring all contacts are answered efficiently and resolved as detailed in the operating processes

Delivering a great customer and colleague service experience

  • Taking ownership of the issue, and using my knowledge and behavioural skills to engage, understand, action and deliver with confidence
  • Escalating contacts efficiently, where required, to minimise impact on customers

REQUIREMENTS:

- Hungarian+Slovakian/Czech language knowledge on an upper-intermediate level is a must.

- English - Intermediate is a must.

- Graduate/ high school education

- Basic Computer Skills

- Experience of using MS Office (Excel, Word & Power point)

YOU WILL ENJOY WORKING WITH US BECAUSE WE CAN OFFER YOU:

  • FLEXIBILITY – We know how important work life balance is. We respect the needs of our colleagues and offer them flexible start and finish at work and home offices.
  • CAREER AND PERSONAL GROWTH – For us this is not just an empty phrase. We support our colleagues in their career and personal growth, since we are an international company with many opportunities.
  • COLLECTIVE – Relationships among colleagues are important to us, thus we support and organise team spirit activities, including sport, teambuilding and other social events for our employees.
  • CAFETERIA - With this benefit system you can choose from a broad range of benefits how you would like to spend your credit in your free time. Based on your preferences you can choose from sports, relaxation, beauty-based and educational options!
  • OTHER BENEFITS - Laptop, mobile phone, meal vouchers, Multisport card, Tesco shopping discounts, Being.Well programme activities (fruit and healthy snacks, competitions etc.)

Join our team and help us with building one of the biggest brands in the retail industry!
Let us know you are interested by pushing the ANSWER button!

Information about the vacancy

Job location

Budapest

Employment type

Full-time work

Type of employment

Employment contract

Duration of employment

Permanent

Benefits

Cell phone, discount on company products / services, notebook, contributions to the pension / life insurance, flexible start/end of working hours, meal tickets / catering allowance, corporate recreational facilities, educational courses, training, cafeteria, refreshments on workplace, contribution to sport / culture / leisure, occasional work from home, corporate events

Required education

Secondary education or professional training with a school-leaving exam

Required languages

English (intermediate)

Posted by

Tesco Stores ČR a. s.

Kontakt:

Contact

Tesco Stores ČR a. s.
Kamila Cempírková

Nabídka brigád